Faq

Are any LJWest diamonds artificially enhanced in any way?
LJWest Diamonds guarantees that all diamonds are 100% natural and have not been treated in any way. All Diamonds also come with a GIA certificate guaranteeing the diamond is natural.
Are there any shipping charges when I purchase a diamond on the LJWest Website?
Shipping with purchases from LJWest website is free world wide.
How do I arrange viewings at my local retailer?
Select a LJWest authorized retailer and a stone or stones you are interested in, then fill out our contact form. A message will be sent to your retailer, when authorization is confirmed stone will be sent to retailer for one week’s time.
Does LJWest sell white diamonds or only fancy color diamonds?
LJWest carries a limited supply of white diamonds in inventory but will still excepts white diamond inquiries.
How can I be sure the diamond I received is the same diamond I purchased?
Every LJWest Diamond comes with a GIA certificate that can be examined by a qualified gemologist and compared against the characteristics of the diamond.
What is your return policy?
We offer a 30 day money back guarantee. Return Policy: Under the following conditions a full refund will be given. The merchandise must be returned or exchanged within 30 days upon deliver. Merchandise must be in its original condition. The merchandise cannot be damaged, worn, used, or sized. The merchandise must exactly match product records. All custom orders are non-refundable.
How can i contact you if i have further questions?
Email us at Info@LJWestDiamonds.com Or Call us at 212-997-0940